Terms and conditions of business
A2Z Associates Limited's terms and conditions of business

1. Definitions and interpretation
"Agreement": these terms and conditions of business ("T&Cs") and any other document entered into by the parties pertaining to Services;
"Client": person, firm or company to whom Services are provided;
"Company": A2Z Associates Limited (company number 06803971) with registered office at 639 Green Lanes, Hornsey, London N8 0RE;
"Services": services to be provided by the Company to Client under the Agreement which include public scheduled courses, on-site training courses, consultancy training development, project management and administration, provision of equipment or systems; conduct of examinations, venue hire, courseware;

Terms and Conditions;
Joining Instructions for Training Courses will be sent to the delegate when the course is booked and payment has been received;
For avoidance of doubt, no other form of contract or communication sent by Client to Company in relation to Services shall be deemed accepted by Company except where executed in writing.

2. Fees and costs
Fees for Services: Fees payable by Client for Services shall, unless otherwise stated in the Agreement, be the fees chargeable by Company for such Services current at date of provision.

• Fees are exclusive of travel, meals or other expenses.
• Fees do not include costs of training materials and books which will be supplied for the duration of the training and are the property of A2Z Associates Limited.

3. Terms of payment
Except, where otherwise agreed in writing fees shall be paid in full at the time of booking the course date.

4. Cancellations
If the Consumer Protection (Distance Selling) Regulations 2002 apply, Client shall have the right to cancel this Agreement without any liability within 14 days of date of Agreement provided that Services have not commenced and are not due to commence in this period. Except as provided under this clause cancellation and/or re-scheduling fees below shall apply to cancellation or re-scheduling of any course by Client unless the order is made and paid for over the internet in which case it is not cancellable. Company shall issue a supplementary fee invoice to Client for such cancellation and/or re-scheduling fees and Client shall make full payment to Company within 15 Working Days of date of that invoice:

15-11 Working Days Before Course Commencement		10-6 Working Days before Course Commencement		5-0 Working Days Before Course Commencement
Cancellation of Course	Re-scheduling of Course	Cancellation of Course	Re-scheduling of Course	Cancellation of Course	Re-scheduling of Course
50% of course fees	25% of course fees	75% of course fees	50% of course fees	100% of course fees	100% of course fees

Client may substitute course participants by written notification to Company subject to new course participants complying with course requirements (including pre-requisites, and pre-course reading) as notified by Company to Client, or as detailed in course outline.

5. Intellectual property rights
Use of Company's name and logo: Company's name and logo may not be used by Client.
Iintellectual property rights: Company or its licensors shall retain all rights, title and interest in and to all intellectual property rights or other proprietary rights (including copyright, patents, trademarks, trade or business names, know how, moral rights, domain names, database rights or any similar rights) owned at any time by Company or its licensors.

6. Provision of Services
Company's catalogues, brochures, leaflets or other correspondence including information published on Company's website are not binding and reasonable variations may be made to Services without notice, and Services so varied shall be accepted as complying with Agreement. Company reserves the right to cancel, curtail or re-schedule training courses or events without notice to Client and in such instance, Company's total aggregate liability to Client shall be limited to refund of 100% of course fees already paid by Client in advance. Company reserves right to refuse Services or provide reduced Services if course participants attending on Client's behalf fail to satisfy course requirements/prerequisites.

7. Limitation of liability
9.1 Limitation of liability: Nothing in this Agreement limits either party's liability for death or personal injury due to negligence or fraudulent misrepresentation. Except as set out in this clause, Company shall not be liable for lost profits, loss of business, lost or corrupted data or software, loss caused by supply of inaccurate information or any omitted information by Client, any consequential, punitive, incidental or indirect loss or damages, whether any claims for such damages are based on tort, contract, or other theories, and whether Company knew or should have known the possibility of such damages. Except as set out in this clause the Company's total aggregate liability under this Agreement for any losses or damages shall not exceed total price payable for Services.
9.2 Viruses: Company will use reasonable efforts to ensure that all hardware and software will be free of computer viruses and has undergone virus checking procedures in line with current practice. Notwithstanding reasonable efforts Company shall not be liable for any damage to any Client or third party equipment that has been caused by a virus introduced as a result of software loaded by or via Company.

8. Warranties and representations
Each party warrants and represents that, as at date of this Agreement, it has full capacity and authority to enter into this Agreement. If requested, Company may help Client to choose training or other Services but Company does not provide any warranties that such Services will be fit for Client's purpose and assessment and selection of Services remains Client's ultimate responsibility. No statement, description, information, condition or recommendation contained in any Company catalogue, price list, advertisement or communication or made verbally by representatives of Company shall be construed to vary in any way any of the terms of this Agreement. All other warranties (express or implied) are hereby excluded to maximum extent permitted by applicable law.

9. Modifications and additional terms
Company reserves right to modify these Terms and Conditions (T&Cs) without prior notice. When changes are made, Company will post changes on Company's website. If the Client does not accept any changes then the Client shall promptly notify Company of such non-acceptance and in such case, the old T&Cs shall govern for the remaining term of Agreement and the new T&Cs shall apply to any new Agreement.

10. Confidentiality
Client will keep all Company's Confidential Information confidential for a period of 3 years after termination of this Agreement or any related agreement with Company. Client may not disclose Company's Confidential Information to any third party without Company's prior written consent.

11. Notices
Notices must be given in writing and must be addressed as below. A notice shall be deemed effectively served as follows: (a) if sent by email, on the date when confirmation receipt has been personally acknowledged by return email (electronically generated receipts shall not be valid), or (b) if delivered personally, on the date when left at Company's registered office or Client's address and signed for, or (c) if given by post, on the date when the notice has been received and signed for at Company's registered office or Client's address (deliveries by post other than recorded delivery shall not be valid).
- For Company, notices shall be sent to: The Company Director at 639 Green Lanes, Hornsey, London. N8 0RE.
- For Client, notices shall be sent to the attention of the person and address/email identified.

12. Governing law and dispute resolution
The Agreement shall be governed by English Law. Any dispute under this Agreement shall be submitted to the exclusive jurisdiction of English courts.

13. Other terms
13.1 Force majeure: Company shall be entitled to delay or cancel delivery of Services or to reduce the amount of Services delivered if it is prevented from or hindered in or delayed in the provision of Services through any circumstances beyond its reasonable control including strike, lock-out, accident, war, government action, national emergency, act of terrorism, protest, riot, civil commotion, explosion, flood, epidemic, fire.
13.2 Relationship of parties: The parties are each independent contractors. Nothing in this Agreement shall give rise to a partnership, joint venture, agency or any such other relationship between the parties. Neither party shall claim to be a legal representative, partner, agent, franchisee or employee of the other party.
13.3 Assignment: Company may assign or sub-contract its obligations or rights under this Agreement to a competent third party in whole or in part. Client may not assign this Agreement in whole or in part except with Company's express written consent.
13.4 Non-solicitation: During term of the Agreement, and for a period of 12 months following its termination, Client shall not directly or indirectly employ or solicit for employment any members of Company's then current personnel.